1. (English & Spanish): 
Hotline/Linea de ayuda: 212-979-0611

     Mon & Wed 1:30-8pm, 

     Tue- 5:30-8pm, 
      Fri- 1:30-5pm

 
 2. Housing Court Hotline: 212-962-4795
  3. Housing FAQs CLICK HERE
 

Utilities

As of Friday, March 13th, New York utilities have volunteered to suspend utility shut-offs for power, heat and water for all customers.

NYC Department of Education Reopening Updates:
Click Here for updates of NYC DOE reopening updates.

In order to successfully fight COVID-19, our first responders, health care providers, transit workers, and other key personnel must be able to come to work. That is why DOE have created Regional Enrichment Centers—places where the children of these front-line workers can be safely cared for while their parents continue to serve the city in this time of need.

Staffed by DOE employees and community-based organization partners, the centers will provide children with three daily hot meals, remote learning time with their teachers, activities like art, music, and physical education, and social and emotional support.

Please call 311 or CLICK HERE to enroll your child in a Regional Enrichment Center.

Technology/Activities

1. If you are in need of remote learning technology for students in need, please place your request here.
2. NYC DOE students have officially started remote learning. Please CLICK HERE for more information, activities, technical tools and support.
3. To access free online academic support by The New York Public Library please CLICK HERE
4. Scholastic is offering free online courses so your kids can keep learning while schools are closed
5. Comcast is offering free WiFi to low income individuals for 60 days. For more information, please click here.
6. Charter/Spectrum is offering free WiFi to new K-12 and college students for 60 days. To enroll call 1-844-488-8395.
7. El Puente academic support and art tutoring programing. CLICK HERE For Membership resgistration CLICK HERE 

The New York City Department of Education is committed to making three free meals available daily for any New Yorker. Any New Yorker who wants one can get three free meals a day at more than 400 Meal Hubs across the city.

• Meals can be picked up at all Meal Hubs 7:30 am to 1:30 pm, Monday through Friday
• Meals Hubs will operate for children and families from 7:30 am to 11:30 am, and for adults from 11:30 am to 1:30 pm
  • No one will be turned away at any time
  • All adults and children can pick up three meals at one time
  • Vegetarian and halal options available at all sites
• No dining space is available, so meals must be eaten off premises
• Parents and guardians may pick up meals for their children
• No registration or ID required

PLEASE CLICK HERE TO FIND YOUR NEAREST FREE MEAL HUB LOCATION.

FOR NYC FOOD BANKS/PARA BANCOS DE COMIDA CLICK HERE

NYC Food Delivery Assistance CLICK HERE

COVID-19 Food Assistance Resources CLICK HERE

FOOD PANTRIES

Address: 301 Grove St. Brooklyn, NY 11237

Phone: (917)626-4245

Hours: Fridays 7:00AM-10:30AM

Address: 1151 Bushwick Avenue Brooklyn, NY 11221

Phone: (718)455-4102

Hours: Mondays, Tuesdays, Thursdays, and Fridays 10:00AM-12:00PM

Address: 1243 Bushwick Avenue Brooklyn, NY 11221

Phone: (718)452-3646

Hours: Fridays 5:00PM-7:30PM

Address: 1420 Bushwick Avenue Brooklyn, NY 11207

Phone: (718)455-6010

Hours: Mondays & Wednesdays 9:00AM-1:00PM

Address: 1014-18 Gates Avenue Brooklyn, NY 11221

Phone: (646)431-9729

Hours: Saturdays 9:00AM-12:00PM

Address: 1139 Bushwick Avenue Brooklyn, NY 11221

Phone: (347)502-0749

Hours: Wednesdays 4:00PM-6:00PM

Address: 69-23 Cypress Hills St. Ridgewood, NY 11385

Phone: (718)497-4356

Hours: Wednesdays 10:30AM-1:00PM

Address: 60-85 Myrtle Avenue Ridgewood, NY 11385

Phone: (718)305-4888

Hours: Monday-Friday 10:00AM-4:00PM

Address: 43 George St. Brooklyn, NY 11206

Phone: (718)809-4965

Hours: Tuesdays & Thursdays 9:00AM-11:30AM

Invisible Hands (delivering food to your door – Free. Donation is optional: https://www.invisiblehandsdeliver.com/request-a-delivery

1.  For people quarantined with an abuser: Call 1.800.942.6906
2. Crisis Text Online Click Here
3. Virus Anxiety Online Resource Click Here 
4. Mental Health Support Hotline: 1.888.692.9355
5. COVID-19 Emotional Support Helpline: 1844-863-9314 ( 7 days a week - 8am to 10pm)

Mental Health

• Headspace
  • The popular meditation app is offering New Yorkers free guided meditations to help them cope with the COVID19 crisis. More info here.
• ThriveNYC
  • The initiative has released the following guide which provides a comprehensive list of city services that are available for those in need of assistance Mental Health Support New Yorkers Can Access While Staying Home 
• NYC Well is a confidential helpline for mental health and substance abuse services. Trained counselors can provide you with support 24 hours.

Please visit the link for more resources and information for survivors: CLICK HERE 

The 2020 Census is happening now. You can complete your questionnaire online, by phone, or by mail.

How To Respond

The 2020 Census will ask a few simple questions about you and everyone who is or will be living with you on April 1, 2020.

For the first time, you can choose to complete the census online, by phone, or by mail. Find out more about each of these methods below:

• Online Response Guide
• Phone Response Guide
• Paper (Mail) Response Guide

You can complete the census online or by phone in 13 different languages: English, Spanish, Chinese, Vietnamese, Korean, Russian, Arabic, Tagalog, Polish, French, Haitian Creole, Portuguese, and Japanese.

Please CLICK HERE to learn more about the importance of being counted and the impact it has in your community!